exceptional service and warm hospitality

the staff's dedication to guest satisfaction truly shines—cynthia treated us like royalty, making our stay unforgettable. loved the 24-hour reception for extra comfort.

The warm cookies at check-in were a delightful touch—like a sweet hug! Plus, the breakfast was a 5-star surprise, perfect to fuel up before exploring local eats. The hotel's location was clutch for catching a concert at Santander.

While the hotel serves decent grub, the scratch for breakfast is steep at $15 per person. Also, we felt a bit uneasy wandering around at night with some shady vibes nearby—definitely not the safest stroll.

The stay was fantastic. The breakfast had a wide variety, especially made-to-order omelettes. The room was spacious and quiet. Staff were exceedingly friendly and attentive. The location made it easy to catch a concert nearby. 🍳

The room was nice, but the AC was too weak for comfort.

I really enjoyed my stay here, especially the amazing breakfast buffet and the delicious cheesesteaks we had for dinner. The indoor pool was a perfect spot to unwind after a long day, and I also discovered a cozy lounging area near the fireplace. The only small hiccup was the price increase that caught me by surprise, so double-checking those details would be wise! 😊

my stay at doubletree by hilton was amazing! the breakfast buffet was perfect, especially with made-to-order omelettes. the staff was super engaged and attentive, making the experience so enjoyable. it’s also conveniently close to the santander performing arts center, making it great for catching a show.

would recommend

The Doubletree By Hilton Hotel Reading beautifully blends modern decor with local artwork, creating an inviting atmosphere. The spacious lobby and wide hallways made navigating the hotel easy, which I truly appreciated as a senior traveler.

More seating in common areas would be beneficial.

The room was spacious and quiet, which made my stay super relaxing. The highlight was definitely the amazing breakfast buffet with endless options like made-to-order waffles and eggs. I also loved the cozy seating arrangements in the restaurant—great for unwinding after a long day.

Felt free to seek any assistance, no complaints at all.

Breakfast buffet had great variety and delicious options.

The room was clean, but I felt uncomfortable walking in the parking deck at night.

Recommend for a holiday

Comfortable room, friendly staff, with complimentary breakfast options that exceeded my expectations, and a lovely view of the Pagoda that enhanced my stay while being conveniently located near Lancaster Airport.

Was all great

The warm cookies at check-in were a delightful start to our stay, adding a personal touch. The breakfast buffet offered a fantastic variety, including made-to-order omelettes and tasty options for every palate, ensuring we felt refueled before a busy day.

Our King Room had a strange smell, which was off-putting. We dealt with an elevator situation where only one was operational on the 8th floor, leading to substantial waits, and at one point we ended up hauling our luggage down eight flights. Additionally, the bed comfort left something to be desired, causing restless nights during our stay.

Loved the comfy room and the location—perfect for brewery-hopping! Staff was helpful and friendly, too.

Waited ages for food at the restaurant; you'd think we were ordering a royal feast!

Great location next to Santander Center. Crazy busy bar but staff managed well.

Staying for a concert across the street made location a major plus, with a friendly front desk staff eager to assist. The King Room was well-maintained and featured a delicious breakfast, including Tuscan bread, making mornings enjoyable. However, elevator congestion after the show was frustrating, and we faced delays getting through the breakfast area during peak times.